Returns & Exchanges
At Korendy Türkiye, we want you to be completely satisfied with your K-Beauty journey. If you are not happy with your purchase, you can return unopened and unused products within 14 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.
Pack Securely
Ensure the products are in their original packaging, unopened, and include any promotional gifts or samples received with the order.
Ship the Items
Send your package back to our logistics center using our contracted courier service with the return code provided in your account dashboard.
Quality Check & Refund
Once our team inspects the returned items to confirm their resale condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing